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new students

  • before you arrive: travel and visa information


    • visa application

      it is important to apply for your student visa at least 8-12 weeks before the start of your course at your local swiss embassy/consulate.

      to apply for the student visa, the following enclosures are required:

      1. 3x visa application form, duly filled in, dated and signed (available at the local swiss embassy/consulate)
        visa application form
      2. 4 recent passport-size photos in colour (adapted to the schengen requirements)
      3. valid passport
      4. school confirmation letter
      5. proof of financial resources (bank statement of the applicant or applicant’s parents)
      6. diploma/certificates of completed studies with an official translation
      7. english certification (ielts, toefl,cambridge, etc.)
      8. résumé (curriculum vitae)
      9. motivation letter and study plan
      10. written confirmation that the applicant will leave switzerland after the requested stay

      visa requirements vary for each country so you should check with the swiss embassy/consulate in your country before applying. more information on visa application

      after your arrival in switzerland, the school will obtain the necessary permits for study and work placement.


      pre-departure sessions

      organized by the local representative in many countries for students to meet each other and to receive a briefing on how to prepare for their stay in switzerland.


      arrival time/dates

      check-in weekend begins at noon on the friday of the induction weekend. from this time, you will be able to move into your accommodation and have your meals at the school. students should not arrive at school before this time.

      if it is unavoidable for you to arrive before friday, it will be necessary to arrange your own accommodation.


      transfer from geneva airport

      for students arriving at geneva airport, the school can arrange a transfer. for more information, please contact your local representative or the admissions office. it is important that your arrival details are communicated no later than three weeks before the beginning of the term to the following e-mail address:

      the following information should be supplied:

      1. ms/mr, student first name and last name
      2. date of birth
      3. arrival date
      4. arrival time
      5. airline and flight numbers
      6. arriving from
      7. destination: school and course
      8. any flight connection:
        airline, flight number and airport

      geneva airport also has its own railway station. for train schedule and price, please check the website:


      welcome desk

      Swiss Education Groupover the induction weekend, a welcome desk of the swiss education group operates at geneva airport (friday 8 a.m. until sunday night 6 p.m.). located immediately after the custom clearance the desk is marked with the seg logo


      transfer from zurich airport

      zurich airport has its own railway station in basement 2 of terminal b. it takes about three hours to reach montreux. train tickets can be purchased at the ticket counter 1 or ticket machine before boarding the train and all major credit cards are accepted. for train schedule and price, please check the following website:

      please note that transfers are not normally organized from zurich airport.


      arrival by car

      for those arriving with their own transport, check your itinerary on google.


      induction weekend

      over the induction weekend at hotel institute montreux, students will be involved in an orientation program. this gives an introduction to the courses and lifestyle at school.

      a series of checkpoints are set up to help students get acquainted with the school. uniform, class schedule and books will also be distributed during this time.

      we strongly recommend for you to arrive no later than 4 p.m. on sunday.

  • what to bring


    • uniform

      uniforms are to be worn by all students from monday to friday from 7 a.m. until 7.30 p.m.


      female students will receive:

      1. 1 school blazer
      2. 1 skirt (knee length) or 1 pair of trousers
      3. 1 scarf

      to complete the school uniform, female students are asked to bring:

      1. 6 white blouses with collar - long sleeves, cotton, classic style
      2. 2 black skirts or trousers (restaurant uniform)
      3. 2 pairs of comfortable black shoes
      4. 1 grey or black wool sweater/pullover (to wear under the uniform jacket)
      5. 6 pairs of tights/stockings - beige, black or grey

      male students will receive:

      1. 1 school blazer
      2. 1 pair of trousers
      3. 1 tie

      to complete the school uniform, male students are asked to bring:

      • 6 white shirts - long sleeves, cotton, classic style
      • 2 black trousers (restaurant uniform)
      • 2 pairs of comfortable black shoes
      • 1 grey or black wool sweater/pullover (to wear under the uniform jacket)
      • 6 pairs of black socks


      additional blazers, skirts, trousers, scarves and ties can be purchased from the housekeeping department. for prices, please contact the reception.

      students in terms 6 and 7 of the bachelor program and master students may wear their own business suit.


      additional clothing

      you should bring a business suit (to be worn when uniform is being cleaned; a uniform dispensation is required from reception).

      for winter weather

      1. thick padded jacket or overcoat
      2. sweaters
      3. gloves and scarves
      4. sturdy waterproof shoes
      5. warm hat

      for special events
      a traditional costume from your home country could prove to be useful for special events.


      smart casual dress

      when you are not in school uniform, bear in mind that as a student of a hotel management school, it is important that the image you project is professional. during the opening stages of the term our lecturers may advise you on your dress. please take these comments as sound advice and act accordingly.


      name tag

      you will receive a name tag and a school pin and are required to wear them during class hours and while on professional excursions. (the name tag is to be worn horizontally on the left side of the chest).



      although the school provides a modern it resource center, we encourage you to bring your own laptop. laptops must be formatted to connect to the school network. this will be organized by the it helpdesk when you arrive at school.

      please note that it is essential that your computer is running an english operating system (windows or mac). if you do not have an english operating system it will be available to purchase at a discounted student rate.


      international power adaptor

      Swiss power socketthis is a picture of a swiss power socket. an adaptor may be required to plug in electrical appliances; such devices are usually available from travel shops and in airports.


      miscellaneous items

      1. alarm clock
      2. calculator
      3. dictionary
      4. toiletries (shampoo, etc.)
      5. stationery supplies (pens, pencils, paper, paperclips, etc.)
      6. backpack/book bag
      7. laundry bag
      8. travelers money belt
      9. umbrella and raincoat
      10. small sewing kit
      11. photocopies of important documents such as passport, previous education qualifications and work experience


      pocket money

      students will require pocket money in order to purchase toiletries, postage, phone calls and participate in leisure activities outside of school hours. the amount depends on the leisure activities undertaken, but a suggested minimum amount is chf 100.- per week.


      items forbidden on all campuses

      1. electrical appliances such as irons, heating elements, rice cookers, toasters, cooking appliances, etc. (hair dryers and sound systems are permitted). this is a very important fire prevention rule
      2. weapons and substitutes (pocket knives) are strictly forbidden
      3. only medicines issued on prescription by a registered doctor may be brought to school. hotel institute monreux has a no drugs policy, inside and outside campus
      4. alcohol - no alcohol is to be brought on to the school premises by students
  • life at hotel institute montreux


    • study facilities

      the hotel institute montreux campus includes several locations, mainly hotel europe and hotel miramonte. the academic center located next to hotel europe holds the main classrooms, lecturers’ offices, administration office and the academic dean’s office.

      training restaurants
      term 1 students will train in restaurant service in the restaurants on campus: gate 85 and garden café, which offer buffet-style service and one5, which offers fine dining service.

      learning resources center
      a full time librarian is on hand, in the wellstocked library, to assist with your questions. students also have access to a wide range of online catalogues and articles.


      recreational facilities

      you will have the choice to eat in any of the restaurants available on campus: gate 85, garden café and one5. all meals in these restaurants are included in your fees (one5 upon reservation).

      internet café and coffee beans lounge bar and terrace
      coffee beans offers a wide range of hot and cold beverages, snacks and sandwiches as well as free computer access and an outside terrace with view of lake geneva and the alps.

      hotel institute montreux has a number of membership cards for the local gym that can be borrowed by students. the cards are available at the reception desk of hotel europe (upon availability). this service is free of charge, but the cards must be returned within two hours.

      located in hotel miramonte, the spa, equipped with a jacuzzi, sauna and hammam is available for you upon reservation. bookings can be made at the reception of hotel miramonte.

      vending machines
      vending machines are located throughout all the main buildings at hotel institute montreux.


      other facilities and useful information

      room key
      each live-in student will be issued with a key to their room, which should be kept safe. lost keys will be replaced at a cost of chf 150.- . your key must be returned to the reception at the end of the term.

      laundry room
      a fully equipped student laundry is available in all of the accommodation buildings, with washers, dryers, irons and ironing boards. these facilities are card-operated. cards are available to purchase from the reception.

      school e-mail
      at the beginning of term, all students are provided with a school e-mail address through which they will receive all school related information. you are required to check your e-mail on a regular basis in order to keep up-to-date with the school’s operations.

      it support is available for questions and assistance with all technical issues.

      incoming student mail will be distributed daily to the students pigeon-hole (located next to coffee beans entrance in hotel europe and behind the reception area in hotel miramonte).

      telephone calls and faxes
      students who have a phone in their room may receive outside calls. the number, which is found in the room, should be communicated to your relatives. students can make outside phone calls from their rooms using pre-paid calling cards (available in nearby stores).

      faxes destined to students can be sent to the reception fax at the following number: +41 (0)21 966 46 00. faxes should display the name of the recipient who will be informed by e-mail that a fax has been received and is available for pick-up. if you wish to send a fax, you may do so from the reception for a minimal charge.



      having a good quality of life includes having access to sports, physical activity, the outdoors, excursions, museums, arts, local heritage, festivals, individual hobbies and interests. at hotel institute montreux the sports and leisure coordinator works hard to organize a wide variety of sport and leisure activities throughout the term.

      ice-breaker cocktail
      At the beginning of every term the food & beverage department organizes a welcome cocktail where all students are invited to meet and get to know each other.

      international recruitment forum
      twice a year students are given the opportunity to meet with hospitality industry leaders from around the world at the swiss education group international recruitment forum (irf). the irf takes place in march and october and welcomes hotel groups, boutique hotels, resorts, airlines, cruise lines and many other hospitality industry groups. at the forum, students attend presentations, meet with industry representatives and can be interviewed and recruited for full-time employment as well as internship positions. a great opportunity to network for future job opportunities.

      master classes
      every term a series of master classes are proposed to students who wish to gain indepth knowledge of hospitality industry related products such as wines, champagne, spirits, cigars and many more in a fun and interactive way. industry experts are brought in to share their passion and knowledge through lectures, practical classes and demonstrations. classes are not mandatory and a minimal charge applies.

      theme nights and banquets
      As part of their curricular program students organize banquets, which are fantastic events at hotel institute montreux! The food & beverage department also organizes theme nights and banquets throughout the term

      wine trip
      ever year the school organizes a wine trip for students, to learn more about the wines studied during classes and giving students the opportunity to discover new regions.

      sports day
      twice a year a sports competition is organized between all of the swiss education groups schools; all students are invited to join a team and cheer for their school!

      graduation ceremony
      this important event in the life of a student is hosted in an exclusive venue in montreux. after the ceremony all graduating students and their guests are invited to a dinner cocktail party.

      note: these events are subject to change.


      useful contacts


      the main contact address is:
      hotel institute montreux
      av. des alpes 15
      ch-1820 montreux, switzerland
      tel. + 41 (0)21 966 46 46
      fax + 41 (0)21 966 46 00


      for your room location:
      tel. + 41 (0)21 966 48 48


      for general information:
      tel. +41 (0)21 966 46 46


      for health insurance matters:
      tel. +41 (0)21 966 47 08


      for admission purposes
      (e.g. enrollment, visa, etc.):
      tel. + 41 (0)21 965 40 20


      for sending information about
      your flights (airport pick-ups):


      for academic information:
      tel. + 41 (0)21 966 47 41


      emergency phone number:
      tel. +41 (0)21 966 47 77 (hotel europe)
      tel. +41 (0)21 966 48 99 (hotel miramonte)

      emergency numbers are attended 24 hours a day and should only be used in case of emergency.

  • academic services


    • academic office

      assists students with any administrative issues related to academics: study attestations, records of achievement, diplomas, class schedules, module exemptions, etc.


      administration office

      available for any questions regarding student visas, resident permits, invoices and other enrollment information.


      internship office

      the internship office places year 1 and postgraduate diploma students for professional training in switzerland or abroad. they also assist returning students with their internship questions.


      study adviser scheme (sas)

      the study adviser scheme provides students with assistance and guidance in their academic studies by offering additional support in a variety of subjects.


      module exemption procedure

      students who have thorough knowledge or qualifications in a module may be exempted. exemption requests must be made during the first two weeks of the term. the appropriate form, available from the academic office must be submitted to the module lecturer in the first week of the academic term accompanied by supporting documents (transcripts, course descriptions and learning objectives).


      copiers and printers

      each student will receive a photocopy card with credit for printing (included in the fees). if necessary, additional credit can be purchased from the reception.

  • your life on campus


    • accommodation

      at the time of your enrollment you have chosen one of the following room types:

      1. double standard (included in the fees)
      2. single standard
      3. double deluxe
      4. single deluxe

      double standard rooms are reserved upon the reception of the deposit payment.

      all other room types can only be confirmed once full payment of school fees has been received. allocation is made on a first paid, first served basis.


      holiday periods

      accommodation is included during the term break periods for students immediately continuing onto the next term. accommodation can be provided on any of the swiss education group campuses.


      housekeeping service

      linen and towels are provided for students and rooms are cleaned once per week by the housekeeping team. students are required to keep their room at an acceptable level of tidiness at all times.



      full board is provided seven days a week, three meals on weekdays and two meals (brunch and dinner) at weekends. a range of options are offered at all meal times with vegetarian and non-pork/ beef menus are available. students requiring a special diet due to medical reasons should inform the student counselor upon their arrival at school. a medical certificate will be required.

      for students who observe ramadan, special arrangements for meals can be arranged upon request.


      student counselor

      the student counselor is available for students who wish to discuss health issues or social problems. any medical problem that may prevent you from attending class will need to be reported immediately to the student counselor.


      sports and leisure coordinator

      a sports and leisure coordinator is at the disposal of students and will be organizing weekly sports activities as well as excursions.

  • other facilities and useful information


    • reception

      the reception staff are at your disposal from monday to friday. outside of opening hours a residence supervisor is on call.


      luggage room

      during your internship periods you will have the opportunity to store one piece of luggage or one standard box in the school’s luggage room for a maximum period of six months. all items must be clearly labelled and locked or sealed. this service is free of charge and the school will not be held responsible for any damages or loss of possessions stored.



      parking spaces are limited and should be requested in advance. for more information, please contact your local representative or the reception.


      health care and medical insurance

      hotel institute montreux provides its students with health care coverage (including the daily cost of hospitalization in a shared room) and for corporal accident both on and off school premises in switzerland and abroad. in case of accident or illness, students should first contact the reception or the student counselor who will organize further action. only medicines prescribed by doctors are covered and dental care is not included in the coverage. all medical bills should be forwarded to the school’s health insurance coordinator and must not be paid by the student.



      some standard medicines are available at the student counselor’s office or the front desk in case of emergency. for legal reasons, you will have to sign a discharge every time you ask for medicine.


      security deposit

      this deposit is a security deposit from which the following can be deducted (this list is not exhaustive):

      1. collective damages: these are damages that cannot be allocated to a student in particular and are therefore split between all students
      2. yearbook
      3. deductible for health insurance
      4. unpaid school fees under chf 100.-

      the security deposit is paid once in full and in the following terms the student will pay what has been used during the previous term.

      the security deposit will be refunded six months after the end of the last academic term.


      safety and security on campus

      all hotel institute montreux buildings are equipped with camera surveillance. a door code is used to access buildings outside of school hours. the code, which is regularly changed, should not to be given to any outside person under any circumstances. a fire drill will be carried out at the beginning of the term and for your own safety, you should familiarize yourself with emergency procedures and fire escape routes.


      smoking areas

      for safety reasons, smoking is strictly prohibited except in designated areas.



      visitors are more than welcome at hotel institute montreux during certain hours. all visitors must report to the reception upon arrival and be provided with a visitor badge. an identification document will have to be presented.

  • montreux and switzerland


    • montreux

      general information
      hotel institute montreux is located in the heart of montreux, on the shores of lake geneva in french-speaking switzerland. montreux is described as the pearl of switzerland and is visited by hundreds of thousands of tourists each year. it has a mild climate and its location next to lake geneva at the foot of the alps makes it a resort with much to offer its visitors. visitors can enjoy the many museums, castles, festivals, exhibitions and sightseeing which the region offers. those who enjoy sports are spoilt for choice with water sports on the lake in summer, or ice-skating and skiing in the alps during winter. in the evenings montreux offers a great nightlife including restaurants, bars, cabarets, clubs and a casino. montreux is located within easy distance by car, train or air to many other european cities such as paris, milan, vienna, barcelona, london, berlin, just to name a few!

      hotels in montreux
      due to space limitations, hotel institiute montreux is unable to provide accommodation for guests. however, the school has preferential rates at several hotels in montreux, please contact the reception for further details. to find information about rates and availability of hotels in montreux, please visit the following website:


      public transport

      public buses
      public buses are available between montreux, vevey and villeneuve. for timetables, please visit:

      the train station is located two minutes walk from hotel europe. the swiss railway system is very efficient and connects all major towns and cities. for timetables, please visit:

      readily available at montreux train station, they are however quite expensive.



      there are a vast range of activities, sites and destinations for students to enjoy during their time in switzerland.

      local region
      from the aquaparc in le bouveret, the world’s largest maze at the labyrinth adventure in evionnaz, chillon castle, on the shores of lake geneva, the glacier of diablerets and the wine and vine museum in aigle, the local region abounds with places to discover.

      attractions include the olympic museum, the quai d’ouchy promenade and the old town.

      visit the st-pierre cathedral and its ancient vaults, the old town and one of the most popular attractions, the jet d’eau. an ideal destination for a shopping trip on a saturday!

      switzerland’s capital city has a very attractive old town with lots of style! highly recommended for an impressive saturday excursion.

      zurich is often referred to as the economic capital of switzerland, it is a vibrant city, with a lot to offer and a variety of trendy bars and restaurants and a great nightlife.

      swiss people and swiss culture
      switzerland’s independence and neutrality have long played a role in the country’s culture. in more recent history, switzerland has opened up to its european neighbors and is now an active member of the united nations. switzerland is active in many international organizations, but retains a strong commitment to neutrality.

      population and language
      switzerland has a population of 7.7 million people. there are four native languages spoken and many people also have a good english level.

      1. german 74%
      2. french 20%
      3. italian and romansh 6%

      switzerland is a prosperous and stable modern market economy with low unemployment, a highly skilled labor force and a per capita gdp (gross domestic product) larger than that of the big western european economies.

      switzerland’s history has been greatly influenced by its geography, which divides the country into small regions. these regions were independent until 1848 when the country became a confederation. since this time the number of regions joining the confederation has grown to a total of 26 that now make up the country of switzerland.

      generally speaking, spring is wet and cool, summer is warm and dry with maximum temperatures up to 35°c. fall is usually dry, but cool. winter is cold and dry and the temperature may drop below 0°c, especially at night. the alps usually get a lot of snow, but even at lower elevations, it is not unusual to get a snowfall. more info on:

      geneva airport is the closest international airport to hotel institute montreux (about one and a half hours by car or train). there are daily flights between geneva and most european capitals. zurich airport is about three hours drive.

      getting around
      the easiest and most affordable means of travel in switzerland is by train. a halffare card (demi-tarif) can be purchased at any train station and allows travel on trains at 50% of the normal fare. for more info, please visit:

      the local currency is the swiss franc. the franc notes come in chf 10.-, 20.-, 50.-, 100.-, 200.- and 1,000.- denominations.

      banks are opened from monday to friday from 8 a.m. until 5 p.m. depending on the branch. foreign currency and traveler’s checks can be exchanged in most branches.


      other information

      the main voltage is 230v.

      weights and measures
      switzerland uses the metric system.

      phone cards are available in switzerland and can be bought from any post office or newsagency. for mobile phone subscriptions, enquire at a telephone shop.

      business and shopping hours
      most offices are open between 8 a.m. and 5 p.m. (monday to friday) while retail shops open from 9 a.m. until 6.30 p.m. (monday to friday) and 8 a.m. until 5 p.m. on saturdays.

      religious services
      the predominant religions in switzerland are catholicism and protestantism. orthodox, muslim, jewish and anglican communities are also established in most major cities of switzerland. some services are held in english, you will find more information in your local tourist information center.

      safety tips
      although switzerland is considered one of the safest countries in the world, some basic personal safety rules apply:

      1. never leave your belongings unattended
      2. don’t let yourself be distracted at atms
      3. don’t carry large sums of cash or valuables and always be discreet about them in public
      4. never hitch-hike
      5. at night, stay on well lit streets and if possible travel in groups

      in the unlikely event that something should happen, the school staff are available to assist students.